Products
The products included in the category "cheeses and dairy products" and "meats and sausages" are packaged and shipped with a special insulated packaging in order to ensure their quality. Becouse the particularities of these products (cheese and sausages) is impossible to identify the exact weight absolute and therefore all weights listed on the product sheet are indicative and may be slight different.

Low Quantity
There are no minimum amounts for each category of product.

Payments
You can pay using credit card (Visa or Mastercard circuit) or by bank transfer in advance on the following coordinates:

BANK: Bancasciano Credito Cooperativo
IBAN: IT51J 08351 71760 0000 0000 6247
BIC - SWIFT: ICRAIT3F9R0
Beneficiary Name: TGA Solutions s.r.l.
Beneficiary Address: A. Cassioli, 76 - 53041 Asciano (Siena) Italy

Shipping and packaging costs
The cost of preparing and shipping varies according to weight and country of destination: all the costs will be calculated before the payment. The shipment is via our italian Express Courier Bartolini.

Preparation time, shipping & delivery
The time for preparation and shipment is about 2-3 days after the date of receipt of the order. Deliveries via express courier has a transit time of about 1-2 days for Italy: for the other countries transit time is max less then 7 days.

Warranty
1. TGA Solutions guarantees the quality of the products and the accuracy of descriptions of the processes adopted, further guarantees are the various certifications DOC, DOP, DOCG, BIO, etc that our suppliers boast with pride;

2. all our specialties come from Siena or nearest place. Most products in the catalog come from small local producers and are ordered only at Cretesenesi.com because they are not found in normal distribution channels;

3. ingredients, production methods and packaging are guaranteed. However, if for any reason any product not of his complete satisfaction, you have 10 days time for the return, with the exception of the pack open for tasting that will be repaid together with the return;

4. packaging: all shipping packages are sealed with tape our custom and therefore please check its integrity at the time of receipt. Any tampering will be notified by putting on the waybill guardian of the words "accepted with reserve" and then through email at reclami@cretesenesi.com.

5. the merchandise can be paid through the Credit Card Circuit Visa and Mastercard or by bank transfer in advance.

6. we will inform the customers of any delays due to non-availability of the products ordered. At the time of order process will be sent an email confirmation of shipment containing the code traking to track its products.

You can contacts us:

 - Phone (+39).0577.046408
 - Mobile (+39).331.8463105
 - Fax 0577.1959999